Capabilities

 

DUNS: 602495074              GSA: GS-35F-0282U            HUBZone: 27789                 SBA ID: P0661039               Cage Code: 42NF9                SDVOSB

NAICS:  423430, 517310, 517919, 519130, 541512, 541513, 541519, 541712, 561110, 561421, 561422, 561499, 611420, 611710, 811213

Certifications:  CISCO (CCIE, CCIE Voice, CCVP, CIPT, CISSP, CCNP, CCDA, CCSI), Microsoft MCSE (Win2K)), PMP

History:  Universal Understanding LLC is a registered Service Disabled Veteran Owned Small Business/HUB Zone Certified company centered on the Federal Market Space. Our focus is on Network IT related to Cisco technologies. UU holds the distinction of being Cisco's only SDVOSB/HUB Zone - Advanced Communications/Security/Advanced Wireless Premier Partner.  We have over 100 years of technical consulting, process, and training experience. 

Universal Understanding LLC is a technical services and training organization centered on unified communications, security, and wireless solutions. Our single greatest capability differentiator is "task order efficiency".  We offer better technical solutions at better price points more efficiently because of our methodology that focuses on customer satisfactions.

Specifically, there are four key differentiators separating UULLC from its competition. They are:

  1. CCIE Guarantee - All technical projects are assigned an architect that is CCIE (Cisco Certified Internet Expert) certified.
  2. Technical Project Management - All UULLC project managers are technical and have passed vendor specific engineering exams pertinent to the projects they are running.
  3. Customized Internal Technical Systems - UULLC has customized a delivery methodology that has a primary goal of communication.
  4. 100% Satisfaction Guarantee - We have never had a technical solution engagement fail. Our engineers are among the most respected and best trained in the industry

Employing this methodology successfully for over 3 years both commercially and within the Federal Government has enabled UU to be recognized by Cisco as a "Fast 20 Small Company".  This designation earmarks us as strategically important to Cisco's future plans within our market space - Public Business.

We enjoy a ‘special' relationship within the Cisco ecosystem - further demonstrating our unique and thoroughly professional execution.  Cisco Foundation is a charitable arm has utilized our services for marquee accounts like:  Independent Sector, Teach for America, and Parkinson Foundation.


Core competencies include:

  • Advanced Routing and Switching
  • Advanced Security
  • Advanced Unified Communications
    • IP Telephony Solutions
    • Unified Messaging & Voicemail
    • IP Contact Center
    • Video Telephony & Video Conferencing
    • Certified Training
  • Advanced Wireless
  • Independent Verification & Validation 
  • Staff Augmentation
  • Third-Party PBX & Voicemail IntegrationCustomized End User Training 
  • VoIP Call Recording and Conferencing Solutions

Our customers include:

  • Cisco Foundation
    • Independent Sector 
    • New Leaders For New Schools
    • Parkinson's Group
    • Save the Children 
    • Teach for America
  • Federal Government
    • Department of Homeland Security
    • International Monetary Fund
    • Smithsonian Institute
    • U.S. Air Force
  • Public Sector 
    • CSC
    • Dimension Data
    • ePlus
    • Jacobs Technology 
    • Northrop Grumman  E Sys
    • SAIC 
    • Shore Group
    • Verizon

Service Disabled, Veteran Owned Small Business/HUBZone Certified