Computer Based Training
Universal Understanding is a proud partner of the VoIPTrainer, the leading end user Cisco IP phone and application training program on the market. The VoIPTrainer is an interactive training and support tool that can be customized to match your exact phone environment. Whether you’re just starting your phone rollout or you’ve already deployed the technology, this powerful tool teaches your end users the basic to advanced features of the phones, ultimately providing a return on investment greater than the cost of the actual tool.
Proven Effective - Our e-learning solutions are available anywhere, anytime, so your employees get the answers they need, when they need them. Access training via the Internet or your company's intranet.
Flexible - The teachable moment is different for everyone. End users can access training when they need it, with their phone in front of them.
Customizable - Our training is an exact replica of the end-users' Cisco IP Phone, and can be customized to match your company's phone number, speed dial names, line extensions, voicemail prompts, soft keys and more.
Multilingual - Our training can be translated into any language resulting in consistent training and support throughout your entire organization.
Supplement to Instructor-Led Training - Instructors can demonstrate the phone's features and train end-users right in front of a PC. Users also have unlimited access to the training when they return to their desks.
Convenient Support Tool - Your end users and IT staff can use our training as a quick reference to address questions. The cost savings generated by reduced support calls creates a return on investment greater than the total cost of the tool.
Ongoing Organization-Wide Training
Provide an effective and easy-to-use training and support tool for all new employees.
Current Training Module Demos:
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For more information and pricing, please contact us.
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